We are Mums4aChange CiC, company registration number 10946811. Our website address is www.mums4achange.org Contact us at email@example.com
We would like you to visit our website and work with Mums4aChange knowing that your privacy is important to us. This policy explains how and why we gather, store and process data.
For the purposes of the Data Protection Act 1998 and the General Data Protection Requirement (GDPR) 2018, if you would like to know the identity of our data controller email us on firstname.lastname@example.org.
Why we collect information
All the personal information we collect from the website and our work with you will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018.
We gather information to comply with section 6(1)(b) of the GDPR, where “processing of data is necessary for the performance of a contract with the data subject or to take steps to enter into a contract.”
In addition if you sign up to our email newsletter, we collect your name and email address on the basis of ‘active consent’.
Personal information may be used:
- to provide you with information or services that you request
- to improve the content of the Website
- to notify you of changes to the services we offer
- to customise the content and/or layout of our web pages for you
- to notify you of events, offers or promotions
- to support your customer relationship with us
What information we collect
The type of information we will collect about you includes:
- telephone number
- email address
- IP address
- personal information gathered during group and/or 1-1 sessions
- records of your correspondence with us via phone, text, email and Skype
Some of our website plugins may collect personal data, please see the relevant section below.
The personal data we collect about you will depend on how you use this website and mums4achange services e.g. whether you leave comments on the blog, sign up to our newsletter or engage in a group or 1-1 coaching with us. Please see relevant sections below.
Comments on our website – information collection and use
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact Form – information collection and use
Your name, email address and any information you give us on the contact form is used by us to respond to your enquiry and provide you with the requested service. The information you provide us with will not be used for marketing purposes.
Cookies can help us:
- Make our website work as you’d expect
- Save you having to login every time you visit the site
- Remember your settings during and between visits
- Improve the speed/security of the site
- Allow you to share pages with social networks
- Continuously improve our website for you
You can learn more about all the cookies we use below.
The cookies we use on this site
In order to help us understand how to help visitors best use our Website we collect IP addresses and use google analytics and if your web browser is set up to accept them, we use a feature known as a “cookie”.
- Google analytics
The above list may change from time to time.
You can choose to accept or decline cookies. If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this choice.
Turning Cookies Off
As mentioned above, you have the choice whether or not to accept or decline cookies.
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). However doing so will likely limit the functionality of our site.
Confidentiality agreements and sharing information
Mums4aChange works with a confidentiality policy so that ordinarily we would not share the content of our coaching work together unless we had consent to do so. The exceptions to this are if someone is at risk of serious harm or abuse or their life in danger if confidentiality were kept.
Prior to joining a group or 1-1 coaching programme you will be asked to enter into a coaching agreement that gives more details about confidentiality. The agreement explains that mums4achange coaches receive supervision and discuss their work with a supervisor and 3 other coaches for professional and development purposes. Both supervisior and coaches are bound by confidentiality and no identifying details are used.
The Europrean Mentoring and Coaching Council also require that records are kept and made available for scrutiny for accreditation purposes. Data collected and shared includes start date and duration of the coaching as well as a purpose and outcome of the coaching in the broadest terms. No identifying details are used.
For more information about confidentiality and the content of coaching work email email@example.com
For information about other forms of data sharing please refer to the relevant section of this policy i.e.
Third party functions
Where will personal information about you be stored?
The information that you provide to us via the Website and via the coaching relationship will be stored by Mums4aChange.
If you opt to be on our mailing list, then Mailchimp will also be handling some of your data.
By supplying such information, you consent to this transfer and storage.
Keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure and Mums4aChange cannot take responsibility for Internet based spyware, virus or other illegal Internet products/activity. As a result, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Accessing the information we hold about you
You can request a copy of the personal information we hold about you. If you wish to see a copy of your personal information, or change any information that you have provided to us, please email us firstname.lastname@example.org
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How to contact us
Continued use of the Website will signify your agreement to this policy.