We are Mums4aChange CiC, company registration number 10946811. Our website address is Contact us at

We would like you to  visit our website and work with Mums4aChange knowing that your privacy is important to us. This policy explains how and why we gather, store and process data.

For the purposes of the Data Protection Act 1998 and the General Data Protection Requirement (GDPR) 2018, if you would like to know the identity of our data controller email us on

Why we collect information

All the personal information we collect from the website and our work with you will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018.

We gather information to comply with section 6(1)(b) of the GDPR, where “processing of data is necessary for the performance of a contract with the data subject or to take steps to enter into a contract.”

In addition if you sign up to our email newsletter, we collect your name and email address on the basis of ‘active consent’.

Personal information may be used:

  • to provide you with information or services that you request
  • to improve the content of the Website
  • to notify you of changes to the services we offer
  • to customise the content and/or layout of our web pages for you
  • to notify you of events, offers or promotions
  • to support your customer relationship with us

 What information we collect

The type of information we will collect about you includes:

  • name
  • address
  • telephone number
  • email address
  • IP address
  • personal information gathered during group and/or 1-1 sessions
  • records of your correspondence with us via phone, text, email and Skype

Some of our website plugins may collect personal data, please see the relevant section below.

The personal data we collect about you will depend on how you use this website and mums4achange services e.g. whether you leave comments on the blog, sign up to our newsletter or engage in a group or 1-1 coaching with us. Please see relevant sections below.

Comments on our website – information collection and use

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact Form – information collection and use

Your name, email address and any information you give us on the contact form is used by us to respond to your enquiry and provide you with the requested service. The information you provide us with will not be used for marketing purposes.


This website also uses cookies which is explained in more detail below.

About cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.  Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Cookies contain bits of information that websites transfer to your computer’s hard drive for record keeping purposes. Cookies can make the internet more useful by storing information about your preferences on a particular website such as ours

Cookies can help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks
  • Continuously improve our website for you

You can learn more about all the cookies we use below.

The cookies we use on this site

In order to help us understand how to help visitors best use our Website we collect IP addresses and use google analytics and if your web browser is set up to accept them, we use a feature known as a “cookie”.

Third party functions : Our site, like most websites, includes functionality provided by third parties. In each case the providers of these services will likely collect data about your usage that they will use to build up your profile as you search the web.  Each will have their own privacy/cookie policy which you can view by visiting their own websites.  Our site includes the following:

  • Mailchimp
  • Facebook
  • Twitter
  • Google analytics

The above list may change from time to time.

We use Google Analytics to review web traffic, not personal information about an individual.  We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look. how they reached this site (e.g. from a search engine) and whether they have been here before etc.  This helps us to continuously improve our website.

You can choose to opt out of analytics tracking here and you can see the Privacy Policy for Google Analytics here.

Granting us permission to use cookies

You can choose to accept or decline cookies. If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this choice.

However, you can modify your browser setting to decline cookies if you want.  Should you wish to remove or not use cookies from our site you can learn how to do this in the final section of this page.

Turning Cookies Off

As mentioned above, you have the choice whether or not to accept or decline cookies.

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here).  However doing so will likely limit the functionality of our site.

Confidentiality agreements and sharing information

Mums4aChange works with a confidentiality policy so that ordinarily we would not share the content of our coaching work together unless we had consent to do so. The exceptions to this are if someone is at risk of serious harm or abuse or their life in danger if confidentiality were kept.

Prior to joining a group or 1-1 coaching programme you will be asked to enter into a coaching agreement that gives more details about confidentiality. The agreement explains that mums4achange coaches receive supervision and discuss their work with a supervisor and 3 other coaches for professional and development purposes.  Both supervisior and coaches are  bound by confidentiality and no identifying details are used.

The Europrean Mentoring and Coaching Council also require that records are kept and made available for scrutiny for accreditation purposes. Data collected and shared includes start date and duration of  the coaching as well as a purpose and outcome of the coaching in the broadest terms. No identifying details are used.

For more information about confidentiality and the content of coaching work email

For information about other forms of data sharing please refer to the relevant section of this policy i.e.


Third party functions

Where will personal information about you be stored?

The information that you provide to us via the Website and via the coaching relationship  will be stored by Mums4aChange.

If you opt to be on our mailing list, then Mailchimp will also be handling some of your data. Also if you opt into using our Facebook groups and Messenger then Facebook will also be handling some of your data.

By supplying such information, you consent to this transfer and storage.

Keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure and Mums4aChange cannot take responsibility for Internet based spyware, virus or other illegal Internet products/activity.  As a result, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Accessing the information we hold about you

You can request a copy of the personal information we hold about you. If you wish to see a copy of your personal information, or change any information that you have provided to us, please email us

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to contact us

If you would like to contact us regarding any aspects of this privacy policy you can do so by emailing us at


By using our website, you hereby consent to our privacy policy and agree to its terms. By submitting your information to us you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the Website so that you are aware of the information we collect.

Continued use of the Website will signify your agreement to this policy.